![]() ![]() The DART Communications Center staff is generally available to provide phone assistance Monday through Friday, from 7:00am until 5:00pm. However, trip reservations are only accepted Monday through Friday, from 8:00am until 3:00pm.Ĭall volume within the DART Communications Center can be heavy at times. We ask that you please be patient, as your call will be answered in the order it was received. If you do not have a touch-tone telephone, you may remain on the line and a member of the DART Communications Center staff will assist you. Please call (724) 728-8600 to make a compliment, suggestion, or complaint related to DART.Press 4 for general DART Questions or to respond to a “no-show” letter you’ve received.Press 3 to verify a pick-up time for a scheduled DART trip.Press 2 to cancel a scheduled DART trip Guaranteed Ride Home: In case of an emergency, DART will guarantee a ride home to individuals riding Route 16 Douglas Ave, extension to Lower Beaver Rd and Meredith Dr, between the hours of 8 a.m.Press 1 to make a DART trip reservation.Once connected to the DART hotline, you will be asked to select from the following list of options: To cancel a scheduled trip you must contact the DART office by 1:00 PM the working day before your scheduled trip. Failure to properly cancel a trip will result in a “no show.” Excessive “no shows” can result in suspension from the DART program.Ī “no show” is defined as a scheduled trip in which the passenger decides not to use the service, is not at the pick-up site, and/or has not called the DART office by 1:00 PM the working day before the appointment to cancel the trip. To properly cancel a trip, you are to call the DART office. All passengers who are assessed a “no show” for a trip will automatically be canceled for all other scheduled trips for that day.įor all trip reservations, questions, or concerns related to the DART system, please call one of the following numbers: If you determine that you do not need transportation that has already been scheduled with the DART office, you must call and cancel the trip. When you schedule a reservation, a pick-up time will be reserved and given to you. Once you are scheduled, the driver will seek to make the actual pick-up within 15 minutes before or after the arranged time. In the case of medical appointments and trips to work, every effort will be made to meet your appointment time or the start of your work shift. Trip reservations will be accepted in the DART office between the hours of 8:00am and 3:00pm, Monday through Friday. When you call the DART office, please inform the scheduler where your trip will begin and end (using exact addresses if possible), when you need to travel, if you need a return trip and/or additional trip that day, and if you need special assistance in boarding or de-boarding the vehicle. We also provide innovative options, such as Flex Service in many of our suburbs.All DART trips must be scheduled by 1:00 PM the working day before your trip. Trip reservations, however, will be scheduled up to one week in advance. We encourage you to schedule your trip as soon as possible to be sure that we can accommodate you. Reservations are accepted in the DART office Monday through Friday. Trips for Saturday or Monday should be scheduled the Friday before the trip by 1:00 PM. Pink Line: Summersville - Webster Springs - Hacker Valley Bus Schedule. ![]() With 130+ routes, our buses take you anywhere in our service area for a Local fare. Use the online DART Trip Planner, Google Transit or contact DART Customer Service at 21 for complete informat. In addition, service times and schedules vary on holidays. DART Rail offers service every 7½-15 minutes during rush hours, and 20 minutes during the midday and weekends, and 30 minutes late at night. With 64 DART Rail stations, 10 TRE stations and 14 bus transfer facilities, your DART pass is like a key to the city - putting you within steps of the places you go every day.ĭART buses and trains operate daily from approximately 5 a.m. Our extensive network of DART Light Rail, Trinity Railway Express commuter rail, bus routes and paratransit services moves more than 220,000 passengers per day across our 700-square-mile service area. DART is far more than just "the thing you ride." It is your "trusted guide" to discovering all that North Texas has to offer.ĭallas Area Rapid Transit (DART) gets you around Dallas, Texas, and 12 surrounding cities with modern public transit services and customer facilities tailored to make your trip fast, comfortable and economical.
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